Sash

Privacy Policy & Terms

SASH FZC is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website sash-online.com or interact with us on platforms like Instagram and Facebook.

1. Scope

This Privacy Policy outlines how SASH FZC (“we”/”us”) collects, uses, and protects your personal information through our website and related platforms.

2. Acceptance

By using our services, you accept the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

3. Age of Consent

By using our services, you confirm that you are of legal age in your country of residence. If you allow a minor to access or use our services, you are responsible for their actions and compliance with this policy.

4. Information We Collect

We collect personal information that you voluntarily provide:

  • Name, email address, phone number, and shipping address
  • Payment method (processed securely via third-party gateways)
  • Any other data you submit to us directly or via social platforms

We also collect non-personal data:

  • On-site activity to analyze user behavior and improve performance
  • Browser type, device, pages viewed, links clicked
  • IP address, visit time, location data (if enabled)

5. Cookies

We use cookies, pixel tags, and similar technologies to personalize your experience, track site usage, and improve services. You may disable cookies via your browser settings, but some features may not function correctly.

6. How We Use Your Information

Your information is used to:

  • Send offers, updates, or event invitations (if opted in)
  • Fulfill your orders and requests
  • Communicate with you about your account or promotions
  • Improve our website, products, and customer experience

7. How We Share Your Information

We only share your data with trusted third parties who help us run our business:

  • E-commerce platform providers
  • Payment gateways (e.g., Tap)
  • Courier and fulfillment partners
  • Marketing and analytics tools

While we work only with well-known service providers, we cannot control how third parties handle data once it’s shared for operational purposes. We do not sell or rent your personal information to any third party.

8. Data Protection

We take reasonable steps to keep your information secure during transactions and while it’s stored with us. All payments are processed via PCI-compliant platforms, such as TAP Payment Gateway.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services implies acceptance of the revised policy.